1.) The Dylon sales representative begins the process by conducting a comprehensive study of a customer's manufacturing needs. This facility site survey allows us to identify the most effective product or solution available.

2.) Our next step is to test existing Dylon technology in your operation. This step enables us to determine if this product meets your needs.

3.) When necessary, Dylon will identify ways to improve the process, modify an existing product or develop a new product to meet your specific application. Our experienced research staff will provide you with the most cost-effective solution available.

4.) Once we've developed and tested a new product in our laboratories, Dylon will conduct a plant evaluation. Our technical personnel will be present to assist with a new product trial.

5.) Application equipment may need to be modified to optimize the effectiveness of a new product. Your Dylon sales representative will provide support and be on hand to assist with the installation of the new Dylon technology. Our goal is to assure a smooth transition to the use of our advanced problem solving products.

6.) Dylon's state of the art manufacturing facility will provide a constant supply of high quality products. The use of Statistical Process Control and Quality control numbers for traceability provides you with total quality assurance.

7.) Dylon's support continues after shipping the product. We believe customer service is a critical component of this process. Our knowledgeable customer service and technical staff are always available to answer any questions.